Website & Booking Terms

Armenia Plastic Surgery Travel, a trading name of Health MOTUK Ltd, is a UK-based coordinator and acts as the link between you and the medical provider. We are responsible for the accuracy of the information we give you, for organising your pathway (enquiry handling, arranging surgeon review, scheduling, travel and stay coordination, and booking your UK wound review), and for handling your 10% booking deposit.

Dr Mariam V. Manukyan and MEDinES Medical Center, Yerevan, are the medical and surgical provider. Medical suitability, the operative plan, the surgery, inpatient care and the management of complications are their responsibility. We do not provide medical care and do not make clinical decisions.

Nothing in these terms excludes or limits any liability that cannot be excluded or limited under UK law.

The initial website enquiry is free. No payment is taken through the public enquiry form, and making an enquiry does not create a booking or any obligation on either side.

The enquiry form is not intended for medical records, diagnoses, medication lists or photographs. Clinical information is collected separately, at the appropriate stage, for surgeon review. See our Privacy & Enquiry Data page.

Prices shown publicly identify each available procedure variant and its total pathway price. The itemised breakdown is provided only in your individual written quotation.

After surgeon consultation, and if you elect to proceed, the complete pathway price is confirmed to you in writing before any deposit is taken. Dr Manukyan's review determines which published option is clinically appropriate. If the scope changes before booking, you receive the exact revised total before any payment is made.

After the deposit has been paid, the agreed price is not changed without your agreement. The only exceptions are an unforeseen, clinically necessary change that is explained to you and agreed, or a change required in a genuine medical emergency where the clinical team must act in your interests.

A 10% booking deposit forms part of the total pathway price and secures your surgical date and operating-theatre allocation. It is payable only after surgeon review and after you have received the complete price in writing.

The remaining balance is paid to the clinic in Armenia in accordance with your booking confirmation.

The cancellation and refund conditions that apply to your booking are supplied to you in writing before you pay a deposit and form part of your individual booking confirmation. Those written terms govern your booking. Please read them before making any payment and ask if anything is unclear.

Flights and specialist medical travel insurance are excluded unless expressly stated in your written confirmation. Other exclusions are set out on the pricing page and in your personalised quote.

Specialist medical travel insurance is not included in the pathway price. You must buy it separately, before you travel, and it should cover planned cosmetic surgery abroad and its complications. Standard holiday insurance usually does not. We do not sell, arrange or advise on insurance products.

Stay durations shown on this website are typical guidance, not a guaranteed departure date. Travel home depends on clinical review and fit-to-fly clearance confirmed in Armenia. Where general anaesthesia is used, UK FCDO Travel Aware guidance advises planning to remain in-country for at least 10 days after surgery. Please also check current FCDO travel advice before you travel.

If a complication arises while you are under the clinic’s care in Armenia, the clinic manages it and covers the cost of treatment, any additional nights needed and any change to your return flight.

You have a scheduled consultation with Dr Manukyan each week for the first two weeks after you return home.

One in-person wound review with a UK-registered private GP nominated by Dr Manukyan is included (see section 9a). Other treatment in the UK, a return trip to Armenia, accommodation for such a trip and elective revision are not included unless confirmed in writing in your booking terms or covered by your insurance.

If you experience emergency symptoms in the UK, call 999 or attend A&E. Non-urgent concerns should be raised with us, and we pass them to your operating surgeon.

Before you travel, Dr Manukyan nominates a UK-registered private GP to carry out an in-person review of your wound after you return. The appointment is booked before you fly home and is included in the pathway price. The GP is responsible for the care provided at that appointment. The review assesses wound healing; it is not surgery and does not replace emergency services.

You must provide accurate and complete information at the clinical review stage. Incomplete or inaccurate medical information can affect suitability, safety and the validity of any plan prepared for you.

Content on this website is general information about pathways and procedures. It is not a substitute for individual medical advice, diagnosis or treatment, and no surgical outcome can be guaranteed. Results shown are individual patient results shared with consent.

If something has gone wrong, our complaints procedure sets out how to raise it and what happens next.